GLOBAL VIRTUAL INFRASTRUCTURE AND DEPLOYMENT EXPERTS

Viadex shortlisted for eGaming Review Awards

eGaming Review AwardsSurbiton, UK 2 June 2015 - Viadex Limited, the global virtual infrastructure and deployment experts, have been nominated in the 2015 EGR B2B Awards in the services category for IT supplier.

The EGR B2B Awards now in its sixth year, continue to reward and celebrate the very best service providers in the online gaming industry, recognising the achievements of suppliers from across all the major egaming disciplines including betting and gaming software, networks, mobile, payments, recruitment, IT and infrastructure.

“We are very excited and honoured to be listed as one of the best service providers in the industry,” said Dan Hayden-Hammond, Global Sales Director. “The criteria for the IT supplier award includes excellence in service development, flexibility, understanding customer needs and high reliability of service. These align very closely to our core values and how we strive to deliver business solutions.”

Viadex have seen significant growth in the egaming sector due to their understanding of IT performance and negotiating commercial terms. Having started operations in Cape Town South Africa, Gibraltar, Singapore and Dubai, they have delivered innovative and complex multi-vendor solutions to organisations around the globe and continue to build on their global fulfilment model.

eGaming Review is the leading publication in the industry, consistently providing exclusive news, interviews and comment from online gaming’s most influential people supporting leading operators.

About Viadex

Viadex specialise in end-to-end IT infrastructure solutions, flattening the supply chain and consolidating the procurement process for its clients around the globe.

We have over 15 years’ experience in helping clients across a range of industries such as Online Gaming, ISV’s, Retail, Research and Financial Services with the highest levels of accreditations from our technology partners.
Our global logistics and deployment expertise means we become an extension of your business and take care of the commercial, technical and logistical headaches.

For more information contact:
Jacqueline Smith, Head of Marketing on +44 (0) 20 8739 1000

Follow Viadex on LinkedIn and Twitter.

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Client Testimonials

One of the worlds leading online gaming software providers has been a very happy client since 2002:

  • Why have you chosen to work with Viadex?

    Initially it was simply a matter of supply needs; it was convenient. Over the years the relationship has shifted from one-off purchase and supply, to a mutually beneficial partnership. I continue to invest in the relationship with Viadex because it offers a lot of advantages to me as Head of IT for a global business. These advantages include but are not limited to having an advocate working for us in discussions with vendors, having someone to make contact with vendors and either arrange proof of concept engagements or provide some background and advise relating to the vendor.

  • What are the primary benefits and/or results Viadex brings to your organisation?

    Viadex understands our business, Viadex recognises that we are a global business requiring supply to many locations, invoicing to varied entitles and that we exist in a market where there are real advantages in terms of getting to market quickly and as a result we have high expectations when it comes to logistics turnaround times.

    The Viadex account team takes time to visit our IT team and understand our project roadmap which enables them to align to our needs, as well as to offer potential solutions to address on-going challenges. Viadex recognizes the high level of technical skill in our organisation and helps us connect with the appropriate calibre of representatives from various vendors.

    Viadex assists with managing our support relationships with vendors, and taking the above into account they also help us bypass the lower levels of support and obtain quality support levels.

    Viadex advises us of how best to handle vendors, how to maximise value in our engagements and how to achieve the best return on our investments by considering alternative vendors, taking note of the timing of our purchases and optimally structuring our investment.

  • What is the process of working with Viadex like?

    Viadex has a friendly, open engagement with us. Viadex invests in face time with multiple touch-points to provide a service across the IT spectrum. The relationship is professionally owned by an account executive who is assisted by a technical team and a procurement team. The friendly and generally informal engagements suit my style; however Viadex has a professional and formal image for the times when it is appropriate. Viadex strives to respond to mails with minimal delay and is always available to take a call.

  • Why would you recommend Viadex?

    As Head of IT I appreciate not having to sweat over the details of procurement and vendor management. I am enabled to focus on delivering the business solution knowing that I can rely on Viadex to represent our best interests in commercial discussions. Viadex presents their proposed solution for review after doing the legwork. I enjoy working with the Viadex team, I have learnt a lot from them and I believe they have learnt from us too. It is a true partner relationship.