GLOBAL VIRTUAL INFRASTRUCTURE AND DEPLOYMENT EXPERTS

 

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VIADEX ANNOUNCES AGREEMENT WITH PURPLE WIFI

Viadex has signed an agreement with innovative social WiFi provider, Purple WiFi, which will see the addition of cloud-based guest WiFi and location analytics to its solution portfolio.
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Viadex shortlisted for eGaming Review Awards

Viadex Limited, the global virtual infrastructure and deployment experts, have been nominated in the 2015 EGR B2B Awards in the services category for IT supplier.
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Viadex Achieves Premier Certification from Cisco

As a Cisco Premier Certified Partner Viadex had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
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CRN Top VARs 2014

Find out the identity of the UK's 100 biggest resellers and lots more besides in our annual report.
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Pure Storage names Partner Advisory Council

Pure Storage, the flash enterprise array vendor, has announced the formation of a new international partner advisory board, the Pure Storage Partner Advisory Council (PAC).
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Featured Case Studies

Case Study

DYNAMIC DATA CENTRE IMPLEMENTATION

The world’s largest gaming software provider required a data centre refresh in a very short space of time, due to legislation change.

Case Study

DISASTER RECOVERY FOR LEADING AVAILABILITY SERVICES COMPANY

One of Viadex’ technology partners needed help to recover of one of its own clients’ sites after a nearby explosion. Viadex stepped in to provide an emergency response team and replacement hardware within a 48 hour window, ensuring the end users were quickly up and running with minimal impact to their business.

Case Study

ENABLING EFFICIENT INFORMATION RETRIEVAL AND EXPLOITATION

A HP blade server solution provides the raw computing power a major research organisation needs to deliver high quality services to the scientific community.

Case Study

VIADEX MAKES THE GRADE WITH A SCHOOL’S INNOVATIVE IT INFRASTRUCTURE

A leading independent school wanted help with storage and server capacity issues and Viadex offered a free audit. The audit diagnosed underlying and unexpected problems leading Viadex to design and implement a new virtualized environment, delivering significant savings in both the short and long term for the school.

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Client Testimonials

One of the worlds leading online gaming software providers has been a very happy client since 2002:

  • Why have you chosen to work with Viadex?

    Initially it was simply a matter of supply needs; it was convenient. Over the years the relationship has shifted from one-off purchase and supply, to a mutually beneficial partnership. I continue to invest in the relationship with Viadex because it offers a lot of advantages to me as Head of IT for a global business. These advantages include but are not limited to having an advocate working for us in discussions with vendors, having someone to make contact with vendors and either arrange proof of concept engagements or provide some background and advise relating to the vendor.

  • What are the primary benefits and/or results Viadex brings to your organisation?

    Viadex understands our business, Viadex recognises that we are a global business requiring supply to many locations, invoicing to varied entitles and that we exist in a market where there are real advantages in terms of getting to market quickly and as a result we have high expectations when it comes to logistics turnaround times.

    The Viadex account team takes time to visit our IT team and understand our project roadmap which enables them to align to our needs, as well as to offer potential solutions to address on-going challenges. Viadex recognizes the high level of technical skill in our organisation and helps us connect with the appropriate calibre of representatives from various vendors.

    Viadex assists with managing our support relationships with vendors, and taking the above into account they also help us bypass the lower levels of support and obtain quality support levels.

    Viadex advises us of how best to handle vendors, how to maximise value in our engagements and how to achieve the best return on our investments by considering alternative vendors, taking note of the timing of our purchases and optimally structuring our investment.

  • What is the process of working with Viadex like?

    Viadex has a friendly, open engagement with us. Viadex invests in face time with multiple touch-points to provide a service across the IT spectrum. The relationship is professionally owned by an account executive who is assisted by a technical team and a procurement team. The friendly and generally informal engagements suit my style; however Viadex has a professional and formal image for the times when it is appropriate. Viadex strives to respond to mails with minimal delay and is always available to take a call.

  • Why would you recommend Viadex?

    As Head of IT I appreciate not having to sweat over the details of procurement and vendor management. I am enabled to focus on delivering the business solution knowing that I can rely on Viadex to represent our best interests in commercial discussions. Viadex presents their proposed solution for review after doing the legwork. I enjoy working with the Viadex team, I have learnt a lot from them and I believe they have learnt from us too. It is a true partner relationship.